Rollout Progress

Summary

• Genie URL: gcsurge-docs.nxgen.cloud/gcsurge/doc…/dashboard-metrics/rollout-progress

Rollout Progress summarizes deployment health for the account using site-onboarding and device-connectivity counts and percentages.

Metrics

• Sites onboarded — sites that completed the onboarding process.
• Devices connected — cameras or devices currently connected across those sites.

How to interpret it

A high site-onboarding percentage with a low device-connectivity percentage usually means the site records exist but devices are not yet streaming or are offline.

A complete rollout requires both the intended sites and their expected devices to be active.

When to act

Investigate device credentials, network connectivity, device status, and alarm forwarding when connected-device progress trails site onboarding. Confirm the expected device count for each site before treating the rollout as complete.